77jap Privacy Policy — Your Information Is Completely Safe

77jap collects the following types of information for the purpose of providing its services, ensuring security, and improving the user experience.

Personal Identification Information

We collect the following information during account registration and verification:

• Full name (in Bengali and English)
• Date of birth (for age verification — only for those aged 21 or above)
• Email address
• National ID (NID) or passport number (for KYC verification)
• Residential address

Financial Information

Payment information required for processing deposits and withdrawals is collected, which includes:

• bKash / Nagad / Rocket mobile banking number
• Bank account information (for processing withdrawals)
• Transaction history and amounts

Technical and Usage Information

Some technical information is automatically collected when you visit our website:

• IP address and device type
• Browser type and version
• Pages visited and session duration
• Information obtained from cookies and similar tracking technologies
• Referral source and click data

77jap uses the collected information only for specific and legitimate purposes. We never sell your information to third parties without permission.

• Account Management: To handle registration, login and account security.
• Identity Verification (KYC): To confirm the age and identity of users and to prevent fraud.
• Financial Transactions: To process deposits, withdrawals and bonus distribution properly.
• Customer Service: To provide proper resolution of your complaints and questions.
• Security and Fraud Prevention: To detect unusual account activity and to keep the platform protected from potential cyber attacks.
• Service Improvement: To analyze user behavior and further improve the gaming experience.
• Legal Compliance: To maintain records required for compliance with applicable laws and regulations.
• Promotional Communications: With your consent, to inform you about relevant offers and updates.

77jap has adopted the highest industry-standard security measures to protect your personal information.

Technical Security Measures

• SSL/TLS Encryption: All data transferred between you and our servers is protected by the highest level of encryption technology.
• Firewall Protection: Our servers are protected by advanced firewall systems that prevent unauthorized access.
• Data Encryption: All sensitive information stored is kept in an encrypted state.
• Two-Factor Authentication: The option to keep an additional security layer active for account access.

Data Retention Period

We retain your personal information only for as long as necessary to fulfill the purpose for which it was collected, or for as long as required to meet legal obligations. Financial transaction records may be retained for a specified period after account closure in accordance with legal requirements.

77jap does not sell your personal information and generally does not share it with third parties. However, sharing may occur in the following limited circumstances:

Service Provider Partners

Necessary information is shared with authorized payment gateway providers such as bKash, Nagad and Rocket for payment processing. These partners may use the information only for the purpose of providing their specific services.

Disclosure for Legal Reasons

Information may be disclosed if legally required, in accordance with valid directives from competent authorities, or when necessary to protect our rights or the rights of users. Applicable laws are always followed in such cases.

Fraud and Security

A limited amount of information may be exchanged with relevant agencies to prevent fraudulent activity, combat money laundering and ensure the security of the platform.

The 77jap website uses cookies and similar technologies to improve your browsing experience.

Types and Purposes of Cookies

• Essential Cookies: Required for the core functionality of the website, such as maintaining login sessions.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand website usage patterns and to improve services.
• Security Cookies: To detect fraudulent activity and unauthorized access.

You can disable cookies through your browser settings, but this may cause some features of the website to not work properly.

77jap believes that every user should have full control over their own information. Based on this belief, we provide you with the following rights:

• Right of Access: You can request to view your personal information held by us at any time.
• Right to Rectification: You can request correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted.
• Right to Restriction of Processing: You can ask that the use of your information be restricted for specific purposes.
• Right to Withdraw from Marketing Communications: You can stop receiving promotional emails or messages.
• Right to Lodge a Complaint: If you have objections about the use of your information, you can contact our support team.

To exercise any of the above rights, contact our support team via live chat or by email at ([email protected]).

77jap strictly prohibits providing services to anyone under the age of 21. We do not knowingly collect any information from minors.

If we suspect that a user is under the age of 21, we will immediately suspend the relevant account and delete the collected information. We use KYC document verification to verify age.

77jap places the highest importance on responsible gaming. We use information about your gaming behavior to help you maintain healthy gaming habits when needed.

We can monitor your deposit, withdrawal and gaming session data to identify unusual or concerning gaming patterns. In such cases, we actively provide support and offer the option to voluntarily set limits on your account if needed.

To learn more about responsible gaming, please read our Responsible Gaming page.

77jap reserves the right to update this privacy policy from time to time. For significant changes, we will send a notification to your registered email address or clearly indicate it on the website.

Continued use of the website after a policy change will be considered as acceptance of the updated policy. Therefore, it is advised to check this page regularly.

The "Last Updated" date mentioned at the top of the page indicates the date of the most recent change.

For any questions, concerns or complaints regarding this privacy policy, please contact us through the following:

• Live Chat: Get direct support in Bengali 24/7
• Email: [email protected]

Our team is available around the clock in accordance with Bangladesh Standard Time (BST, UTC+6). Any requests related to the protection of your information are processed by us on a priority basis.